Privacy Policy

Privacy Policy for Serene Solutions & Co. – CBD Topical Solutions Website

Effective Date: December 13, 2023

Welcome to Serene Solutions & Co., where your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

a. Personal Information: We may collect personal information such as your name, address, email address, and phone number when you place an order on our website.

b. Payment Information: We do not store your payment information. All transactions are securely processed through our third-party payment processor.

c. Device Information: We collect information about the device you use to access our website, including IP address, browser type, and operating system.

d. Usage Data: We may collect information on how you interact with our website, such as the pages visited, time spent on the site, and links clicked.

2. How We Use Your Information

a. Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery. Specific order updates may include tracking information and estimated delivery dates.

b. Communication: Your email address may be used to send important order updates, promotional materials, and newsletters. You have the option to opt-out of promotional emails at any time.

c. Improving User Experience: We analyze usage data to enhance our website’s functionality, content, and overall user experience.

3. Data Security

a. We employ reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

b. All transactions are processed through a secure gateway, and your payment information is not stored on our servers.

4. Cookies and Tracking Technologies

a. We utilize cookies and similar tracking technologies to enhance your experience on our website.

b. You can manage your cookie preferences in your browser settings. However, note that refusing cookies may limit some features of our website.

5. Third-Party Links

a. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

b. Exercise caution when navigating external links, and review the privacy policies of any third-party websites you visit.

6. Your Rights

a. You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [email protected]. We will respond to your requests within 7-10 business days.

b. Opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email.

7. Children’s Privacy

a. Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to Privacy Policy

a. We reserve the right to update or modify this Privacy Policy at any time. The updated version will be effective upon posting.

b. It is your responsibility to review this Privacy Policy periodically for changes.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact Derrick at [email protected].

By using our website, you consent to the terms of this Privacy Policy. Thank you for trusting Serene Solutions & Co. with your information.